The TV show "Airline" is a documentary series that showcases the daily operations and challenges faced by airline passengers, ground staff, and flight crews.
British Version: Airline (1998–2007)
- A British fly-on-the-wall documentary produced by LWT, originally aired on ITV from March 6, 1998, to January 19, 2007.
- The first series followed Britannia Airways, and from the second series onward, it focused on EasyJet.
- It highlights real-life events involving passengers and staff at various UK airports such as Liverpool, Luton, Belfast, Bristol, and Newcastle.
- The show covers a wide range of situations including customer service issues, travel regulations, personal stories like wedding proposals, and the impact of events such as the September 11 attacks on airline operations.
- It ran for 10 series with 124 episodes plus a special, each episode approximately 22 minutes long.
- The show was popular enough to be syndicated internationally and inspired a US version
American Version: Airline (2004–2005)
- An American reality TV series aired on A&E from January 5, 2004, to December 19, 2005.
- It focused on Southwest Airlines, following passengers and staff at airports including Baltimore-Washington International, Chicago Midway, Houston Hobby, and Los Angeles International.
- The show portrayed the day-to-day challenges and customer interactions at Southwest's focus cities.
- It lasted for three seasons with 70 episodes, narrated by Tim Flavin.
- This version was based on the British series and was canceled after three seasons
Both versions provide an inside look at airline operations and customer service, blending real-life drama with educational content about air travel.