Google reviews refer to customer ratings and feedback about businesses, products, or services posted on Google, primarily through Google Maps and Google Business Profiles. These reviews are publicly visible and include star ratings, written comments, and sometimes photos or videos from customers. Businesses can manage these reviews by replying, reporting inappropriate content, or analyzing feedback to improve their services. Google also uses structured data for reviews to display rich snippets in search results, enhancing businesses' online credibility. Various tools, like the ReviewUP app, help businesses automate and streamline the review gathering and management process. Users can read, react, and report reviews through Google Maps on both desktop and mobile platforms.