how do you cancel planet fitness membership

how do you cancel planet fitness membership

3 hours ago 2
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To cancel your Planet Fitness membership, you have several options depending on your home club's policies:

  • In person at your home club: Visit the Planet Fitness location where you signed up, inform the staff you want to cancel, and fill out a cancellation form. This is the most straightforward and fastest method, with cancellations typically processed within 7 business days
  • By mail: Send a written cancellation notice or a completed cancellation form to your home club's address. It is recommended to use certified mail to have proof of delivery. Include your name, address, membership ID, and home club details
  • Online: Some Planet Fitness clubs allow online cancellation via the member portal on their website. You must log into your account and check if your home club supports this feature. If not, you can switch your home club to one that does (administratively) and then cancel online. Note that a cancellation fee may apply
  • Through a third-party financial app: If your home club supports online cancellations, apps like Rocket Money can help you cancel your membership by linking your account and managing subscriptions

Important details:

  • You cannot cancel by phone or email; written or in-person notice is required
  • Planet Fitness requires at least 7 business days to process cancellations, so submit your request well before your next billing date to avoid extra charges
  • Some memberships have a $58 buyout fee if you cancel before the minimum term ends. Failure to pay this fee means your cancellation won't be processed, and you may incur more fees
  • Annual fees will be charged unless cancellation is received by the 25th of the month before the fee is due
  • Refunds or prorated charges are generally not given, so review your contract for specifics

To verify cancellation, monitor your bank or credit card statements for continued Planet Fitness charges and follow up with your home club if charges persist

. In summary, the most reliable way to cancel is to visit your home club in person or send a certified letter requesting cancellation. Online cancellation is possible at some clubs but not all

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