To cancel your Crunch Fitness membership, you have several options depending on your gym location and preference: 1. Online Cancellation:
- Visit the Crunch website and scroll to the bottom to click "Contact."
- Select "Contact a Crunch Gym," then "Manage your current membership."
- Enter your local Crunch gym's address and select "Start."
- Choose "Cancellation," agree to any acknowledgment, and fill in your membership details including your barcode.
- Note that not all gyms allow full online cancellation; some only accept a cancellation request online and require additional steps or in-person cancellation
2. By Phone:
- Call your home Crunch gym directly with your member barcode and registered email ready.
- This method can be quick and may not require further action if accepted immediately
3. In-Person Cancellation:
- Visit your home gym and request cancellation at the front desk.
- You may be asked questions about your reasons for cancelling.
- Bring your membership documentation to facilitate the process.
- Be aware that some staff may try to retain you, so be firm if you want to proceed
4. Email Cancellation:
- Email your operations manager at [email protected].
- Include a formal cancellation request, your Crunch Key Tag Number (orange tag on your ID card), your account email, and reason for cancellation.
- Wait for confirmation via email; they may ask for additional information before finalizing
5. Using a Subscription Manager (ScribeUp):
- Connect your Crunch membership to ScribeUp, a subscription management tool.
- Cancel your membership with one click via their dashboard, which blocks future charges.
- This method is fast and free but requires signing up for the service
Additional Notes:
- You typically need to provide 10-30 days' notice before cancellation takes effect, depending on your membership agreement.
- After cancellation, you usually retain access for the prepaid month.
- There are generally no cancellation fees unless you are within a contract period or specific terms apply.
- Always check your specific gym’s cancellation policy as it can vary by location
In summary, the most straightforward ways to cancel are online via the Crunch website or by calling your home gym, but if those are not available or convenient, email or in-person cancellation are alternatives. Using a service like ScribeUp can simplify the process further.