how to cancel equinox membership

how to cancel equinox membership

13 hours ago 7
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To cancel an Equinox membership, the most common and effective way is to contact your home club directly by phone or in person. You can find the club's contact information on the Equinox website or app. When you call or visit, request to cancel your membership and complete the required cancellation paperwork. Be prepared for the club to potentially offer alternatives like freezing your membership instead. It is important to obtain written confirmation of the cancellation to avoid future billing issues. Cancellation typically requires a notice period of about 30 days, and you usually won't get refunds for partially used months. Alternatively, you can cancel by mail or email with a written notice including your full name, membership ID, and contact details sent to Equinox's designated cancellation addresses or email. For digital-only Equinox+ app subscriptions, cancellation can sometimes be done online through your account. If you have a medical reason to cancel, providing a valid doctor's note can facilitate cancellation without penalties. Here are the main ways to cancel your Equinox membership:

  • Call or visit your home club to cancel in person.
  • Send a written cancellation notice by email or mail with your details.
  • For Equinox+ digital app, cancel online via your account.
  • Provide a doctor's note if canceling due to medical reasons.

Always get written proof of cancellation and note any required notice periods. This process can be somewhat strict, so following these steps carefully is advised for smooth cancellation.

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