To cancel your Planet Fitness membership online, follow these steps:
- Log into your Planet Fitness online account via the member portal on their website using your email and password. If you forgot your password, use the recovery option to reset it
- Check if your home club allows online cancellations. Not all clubs permit online cancellation. Once logged in, go to your membership account details and look for a "Cancel Membership" button
- If the cancel button does not appear, you can switch your home club to another location that allows online cancellation (this is an administrative change and does not require you to physically move)
- After switching to a club that supports online cancellation, the cancel button should appear. Click the cancel button and follow the prompts to complete the cancellation
- Be aware there may be a cancellation fee (e.g., $50 or $58 buyout fee) depending on your contract terms and timing of cancellation
- Cancellation processing takes about 7 business days , so submit your cancellation request well before your next billing date to avoid extra charges
If your home club does not allow online cancellation or you prefer, you can also cancel:
- In person at your home club by filling out a cancellation form
- By sending a written cancellation notice via mail to your home club (certified mail recommended)
You cannot cancel by phone or email
. After cancellation, verify by checking your bank or credit card statements to ensure no further charges from Planet Fitness appear
. This online cancellation method is convenient but depends on your home club's policies. Contact your home club directly for specific instructions if needed
. In summary, online cancellation is possible but may require switching your home club online first, then clicking the cancel button in your member portal
. Otherwise, in-person or mail cancellation remain standard options. References:
