To console someone who has lost a pet, it is important to offer genuine, heartfelt support by:

• Expressing condolences and acknowledging the deep bond they shared with their pet, for example, by saying, "I'm so sorry for your loss. They were a wonderful companion" or "I know how much they meant to you".

• Being present and listening without judgment, allowing them to share their feelings and memories. Sometimes simply being there is enough.

• Validating their grief as natural and significant, reassuring them it’s okay to feel deeply sad and take time to mourn.

• Offering practical help with daily tasks or errands, as grief can be overwhelming.

• Encouraging them to remember positive memories of their pet and honoring the pet’s life through stories or memorials.

• Checking in regularly after the initial loss to offer ongoing support.

In addition to kind words, small gestures like sending flowers, giving a sympathy card, or simply offering a comforting presence, whether in person or over the phone, can be meaningful during this difficult time.

It's best to avoid trying to explain the pain away or rushing their grief. Instead, allow them the space to feel their emotions and know that they are not alone in their sorrow.

These approaches help show empathy, respect, and care for someone mourning a beloved pet, who was very much a family member.