how to contact zelle customer service

how to contact zelle customer service

7 hours ago 7
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To contact Zelle customer service, the best phone number to call is 1-844-428-8542. Their support line is open from 8 am to 10 pm ET, seven days a week except for major holidays. When calling, there are menu options depending on whether you use Zelle through your bank or the Zelle app itself. If your bank offers Zelle, you are generally directed to contact your bank's customer service for assistance. If using the Zelle app or are a new user, there are options to speak to a representative after navigating the automated menu. For immediate help, calling this number is recommended. Additionally, Zelle customer service can be reached by email at [email protected] for general inquiries. For help through your bank, it is best to call the number on the back of your debit card. Zelle also offers an online support form and FAQ on their website to assist with common issues and to report scams or fraud. Summary of contact options:

Method| Contact Information| Notes
---|---|---
Phone| 1-844-428-8542| Mon-Fri 9am-5pm ET; open 8am-10pm ET daily
Email| [email protected]| General inquiries
Through your Bank| Number on back of debit card| For payment and account issues
Online Support Form| zellepay.com/support/contact| For questions, reporting fraud/scams

Most users are advised to start with the phone number 1-844-428-8542 or their bank's customer service if Zelle is used through banking apps.

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