To open a Native Body Wash pump, follow these steps:
- Twist the top part of the pump counterclockwise (to the left). This is the key action to unlock the pump. It may feel tight initially, but keep turning until you hear a small "click" sound, indicating the pump is unlocked
- Hold the middle ring firmly while twisting. The pump consists of three parts: the pump head, a middle ring, and the base that screws onto the bottle. To successfully unlock the pump, hold the middle ring steady to prevent it from turning along with the pump head. This may require some grip or using a rubber band to hold the ring in place
- After unlocking, press down on the pump to dispense the body wash. It might take a few presses for the liquid to start coming out if the pump has been idle for a while
If the pump is very stiff or won’t open:
- Try twisting harder to overcome the initial tightness
- Check for any blockages in the nozzle or straw and clean if necessary
- Warm the bottle slightly by holding it in your hands or running warm water over it to loosen the plastic
Once you are finished using the body wash, you can lock the pump again by twisting the top clockwise (to the right) until it feels tight, preventing spills during storage or travel
. This method is confirmed by multiple user guides and videos demonstrating that twisting the pump counterclockwise while holding the middle ring is essential to unlocking the Native Body Wash pump
