To stop call forwarding, the steps depend on your device type and whether the forwarding is unconditional (all calls) or conditional (calls forwarded only when busy, unanswered, or unreachable).
For iPhone
- Open the Settings app.
- Tap Phone.
- Select Call Forwarding.
- Toggle the switch to off to disable unconditional call forwarding.
- To disable conditional forwarding, open the Phone app and dial ##004#, then call. A message will confirm the forwarding is turned off
For Android
- Open the Phone app.
- Tap the three-dot menu icon and select Settings or Call Settings.
- Tap Call Forwarding or Supplementary Services.
- For unconditional forwarding (often labeled "Always Forward"), tap it and select Disable.
- For conditional forwarding, dial ##004# and call to reset all conditional forwarding settings.
- Alternatively, disable each conditional forwarding type (busy, unanswered, unreachable) individually by dialing:
- Busy: ##67#
- Unanswered: ##61#
- Unreachable: ##62#
- Confirm each action by following on-screen prompts or waiting for confirmation messages
For Landlines
- Pick up the receiver and listen for a dial tone.
- Dial *73 (common code to deactivate forwarding).
- Wait for a confirmation tone or message.
- Hang up.
- If *73 doesn’t work, contact your service provider for the correct code
Summary of Common Codes to Disable Call Forwarding
Forwarding Type| Deactivation Code
---|---
Unconditional (all)| ##21# or *73
Busy| ##67#
Unanswered| ##61#
Unreachable| ##62#
Reset All Conditional| ##004#
Dial these codes from your phone app and follow any prompts to disable forwarding
. Using these steps and codes will stop call forwarding on most devices and networks. If issues persist, restarting your phone or contacting your carrier can help ensure forwarding is fully disabled.
