Turning off the Voice Guide (also called Voice Guide, Audio Description, or Voice Assistant on some TVs) is usually done in the TV’s Accessibility or General settings. The exact path can vary by brand and model, but here are reliable, commonly working steps you can try. If one path doesn’t exist on your model, try the alternate navs listed below. Direct general path (works on many Samsung TVs)
- Press the Home button on the remote to open the smart TV dashboard.
- Go to Settings (gear icon) > General and Privacy > Accessibility.
- Locate Voice Guide Settings and toggle Voice Guide off.
- Tip: If you don’t see Voice Guide, check for a quick toggle in Accessibility Shortcuts or try turning off Audio Description or Spoken Subtitles in the same Accessibility menu.
- If your remote supports quick access, you can also press and hold the Volume +/- button for 2 seconds to open Accessibility Shortcuts and disable Voice Guide from there.
Alternative paths (depending on model/firmware)
- Settings > Accessibility > Voice Guide or Audio Description: toggle off.
- Settings > General > Accessibility > Voice Guide Settings > Off.
- Settings > System > Accessibility > Voice Guide: Off.
- Some models place Voice Guide under a separate “Narration” or “Audio Description” submenu; search for those terms within Settings if the exact label differs.
Tips if it’s stubborn
- After turning Voice Guide off, reboot the TV to ensure the setting sticks.
- Check for firmware updates in Settings > Support > Software Update and install any available updates, then repeat the steps.
- If the TV has multiple profiles (e.g., guest vs. owner), ensure you’re changing the setting in the profile currently active on the screen.
If you share your TV’s brand and model number, a precise, step-by-step path tailored to that exact device can be provided.
