When your phone is not ringing when you call someone, the issue is usually related to one or more common factors:
- Do Not Disturb Mode: If the receiver has Do Not Disturb enabled, incoming calls won't ring or vibrate. They might be seeing missed calls later. This is the most common cause.
- Phone on Silent or Mute: Phones may be accidentally set to silent or mute mode using side switches or volume controls.
- Volume Settings: The ringer volume might be set too low to hear the phone ring.
- Airplane Mode: If Airplane Mode is on, the phone won't receive calls.
- Bluetooth Connections: Calls might be routed to a paired Bluetooth device, so the phone itself won't ring audibly.
- Call Forwarding: The receiver might have call forwarding enabled, preventing ringing on their main phone.
- Old Phone or Network Issues: Old phones may not support current network bands properly, causing calls not to ring despite a signal.
- Software glitches or bugs sometimes cause phones to not ring.
Common fixes include:
- Make sure Do Not Disturb or Focus mode is off.
- Toggle the mute/silent switch off.
- Increase the ringer volume in settings.
- Turn off Airplane Mode.
- Disconnect Bluetooth devices or check if calls are routed elsewhere.
- Disable any call forwarding.
- Restart the phone.
- Check for any blocked numbers.
- If the phone is old, consider upgrading or ensure it supports required network bands.
These steps apply generally to both Android and iPhone devices but with some slight differences in menus and settings locations.
