what are the 5 key performance indicators

what are the 5 key performance indicators

1 year ago 57
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Key Performance Indicators (KPIs) are measurable values that determine how effectively an individual, team, or organization is achieving a specific goal or objective. KPIs are used to gauge a companys performance against a set of targets, objectives, or industry peers. KPIs can be financial or non-financial and may relate to any department across the company. Here are five examples of KPIs from different industries:

  1. Revenue per client (RPC): This is a measure of productivity and is calculated by dividing annual revenue by the number of clients.html).
  2. Number of tickets resolved or parts produced: This is a productivity KPI that measures the output of a team or individual.
  3. Absenteeism rate: This is a human resources KPI that measures the percentage of employees who are absent from work.
  4. Quarterly sales goals: This is a financial KPI that measures the amount of revenue generated in a quarter.
  5. Client retention rate (CRR): This is a KPI that measures the percentage of clients who continue to use a companys products or services over a given period of time.html).

Its important to note that KPIs vary from business to business, and some KPIs are more suitable for certain companies compared to others. Its recommended to narrow down the number of KPIs you track and only focus on the best and most valuable indicators that tie to your organizations long-term and strategic direction.

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