Communication is the process of transmitting information from one person to another in a clear and meaningful manner. Effective communication is essential in both personal and business life, as it can account for the difference between success and failure. The following are the key features of communication:
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Minimum Two Persons: Communication involves at least two persons, a sender and a receiver. The sender is the person who speaks, writes, or issues instructions, while the receiver is the person for whom the communication is meant or who receives the message.
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Message is a Must: A message is the subject matter of communication, such as the contents of a letter or speech, order, instructions, or suggestions. A communication must convey some message. If there is no message, there is no communication.
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Communication may be Written, Oral, or Gestural: Communication is generally understood as spoken or written words, but it includes everything that may be used to convey meanings from one person to another, such as movement of lips, the wink of an eye, or the wave of hands.
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Communication is a Two-Way Process: Communication involves both information and understanding. It is not complete unless the receiver has understood the message properly, and their reaction or response is known to the sender. Understanding is the end result of communication, but it does not imply agreement.
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Primary Purpose is to Motivate a Response: The primary purpose of communication is to motivate a response from the receiver.
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Eight Essential Components: The communication process consists of eight essential components: source, message, channel, receiver, feedback, environment, context, and interference.
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Effective Communication Characteristics: Effective communication should be clear, concise, concrete, correct, coherent, complete, and courteous.
In conclusion, communication is a complex process that involves multiple components and features. Effective communication is essential for personal and business success, and it requires clear and meaningful transmission of information between a sender and a receiver.