The communication process refers to the series of actions or steps taken to successfully communicate a message from a sender to a receiver in an understandable manner. The process of communication is a cyclic one as it begins with the sender and ends with the sender in the form of feedback. The following are the steps or components of the communication process:
- Sender: The party that sends a message.
- Message: The information or idea that the sender wants to communicate.
- Encoding: The process of converting the message into a form that can be transmitted through a selected channel.
- Medium of transmission: The channel through which the message is transmitted, such as face-to-face conversation, email, or phone call.
- Decoding: The process of interpreting the message by the receiver.
- Receiver: The party that receives the message.
- Feedback: The response or reaction of the receiver to the message, which is sent back to the sender to confirm that the message was understood as intended.
The communication process is not always straightforward, and certain barriers can interfere with clear communication. These barriers are factors that have a negative impact on the communication process, such as noise, physical distractions, or a poor choice of communication method. Successful and effective communication within an organization stems from the implementation of the communication process.