Menulog is shutting down its operations in Australia in November 2025. The parent company Just Eat Takeaway.com announced the closure, affecting around 120 staff and many delivery riders, with the service ceasing orders on November 26, 2025 (AEDT). Some customer credits and vouchers were being honored through the closing period. Context and key points
- Background: Menulog, founded in Sydney in 2006, was acquired by Just Eat in 2015, which later became part of Just Eat Takeaway.com after a 2020 merger.
- Closure details: Just Eat Takeaway.com confirmed the decision to wind down Menulog’s Australian operations, citing ongoing challenging circumstances and a shift in strategy toward other markets.
- Timeline: The website and app were set to remain usable for a two-week window after the November 11 announcement, with orders discontinued after November 26, 2025.
- Industry impact: Analysts and media describe the move as signaling a potential duopoly or increased dominance by other players like Uber Eats and DoorDash in Australia’s food-delivery market.
What this means for users and workers
- Customers: If you have existing credits or vouchers, those were typically honored within the closing window, but no new orders would be accepted after the cut-off date.
- Workers and riders: The shutdown affects both employees and delivery partners; many-riders are likely to migrate to other platforms or seek alternative work, consistent with industry consolidation trends.
Additional notes
- History of the brand: Menulog originated in Australia and is known for long-standing campaigns, but its international parent structure has evolved through acquisitions and mergers over the years.
- Aftermath: With Menulog exiting Australia, the market dynamics in the region are expected to tilt further toward the remaining large players, potentially reshaping pricing, options, and service levels in the near term.
If you’d like, I can pull more recent updates or quotes from the official statements and major outlets, or summarize consumer guidance for handling credits and account details during the closure.
