On October 20, 2025, Snapchat experienced a major outage that left millions of users worldwide unable to log in, send messages, or use the app normally. This disruption was linked to a widespread outage at Amazon Web Services (AWS), which hosts much of the internet infrastructure used by Snapchat and many other popular apps. The AWS problem was centered in the US-East-1 (Northern Virginia) region and caused increased error rates and latencies affecting multiple AWS services, which cascaded into Snapchat and other platforms like Roblox, Fortnite, and Robinhood facing outages as well. Users often saw error messages related to repeated failed login attempts or temporary account disabling during this time. Amazon acknowledged the issue and worked on multiple recovery paths. The outage demonstrated how many widely used internet services rely heavily on a few key cloud providers, making them vulnerable to such disruptions. By late Monday, Amazon systems were reported to be back online, but intermittent connectivity issues persisted for some users. The outage caused large-scale inconvenience but is expected to be resolved as Amazon stabilizes its services.