A Telegram bot is a computer program that behaves like a normal chat partner with additional functions. It is a special type of user that is not a human but a computer program that can serve companies or brands with many features such as sending out information, reminders, playing tunes, ordering, and more. Telegram bots can perform predefined tasks independently and without the user’s involvement. They can send text messages, images, videos, files of any other kind, and can do everything a human chat partner does.
Telegram bots are useful for businesses as they offer additional functionality and can be used for social interactions, productivity, gaming, and e-commerce services on the platform. They can act as a travel agent to act on behalf of a business, help customers get the right package and information regarding different places, offer answers to their queries, and share information like bookings, cancellation policies, and much more.
To add a bot, users can search for it, click on the bot handle, and interact with it in the chat window. Telegram bots can be used to perform various tasks like converting files, checking emails, and even letting users play games with others.
Telegram bots are essentially automated Telegram accounts, and they can embed in Telegram chats or public channels and perform a specific function. They rely on the transport layer security protocol used in HTTPS web encryption. Telegram has an API and platform for third-party developers to create bots, and setting up a new bot is a breeze.
In summary, a Telegram bot is a computer program that behaves like a normal chat partner with additional functions. It can perform predefined tasks independently and without the user’s involvement, and can do everything a human chat partner does. Telegram bots are useful for businesses and can be used for social interactions, productivity, gaming, and e-commerce services on the platform.