Access Bank has several customer care numbers that customers can use to contact them. Here are the different ways to contact Access Bank customer care:
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Interactive Voice Response (IVR): Customers can dial any of the Contact Centre helplines: 07003000000, 01-2802500, 01-2712005-7 and listen for the self-service option).
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Phone numbers: Customers can call the following numbers to speak with a customer care representative: +2 341 877 1491, +2 341 877 1496, +2 341 271 2005, +2 341 271 2007, and +2 341 280 2500.
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Email: Customers can send an email to [email protected].
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Social media: Customers can connect with Access Bank on social media platforms such as Facebook, Instagram, and Twitter to get up-to-date information about their services and also request issue resolution.
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Live chat: Customers can use the live chat feature on the Access Bank website to chat with a customer care representative.
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WhatsApp Banking: Customers can contact Access Bank on WhatsApp using the number 09090901901.
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Visit a branch: Customers can visit any Access Bank branch to speak with a customer care representative.
It is important to note that if the issue remains unresolved after contacting customer care, customers can commence the official customer complaint process.
