Salesforce Chatter is a collaboration and communication tool built directly into Salesforce. It is an enterprise social network and collaboration software solution that allows employees to share expertise, files, and data across the company. Chatter enables users to post messages, mention colleagues, share files and status updates, and collaborate securely at work to establish networks. It is a real-time social collaboration application that lets employees talk to each other, share information, and work together.

Some of the key features of Salesforce Chatter include:

• Feeds: Users can post updates or comments in groups or on a record, share files and links, post polls, create draft posts to share later, view Chatter feeds for past activity relating to a specific record, or across the organization.

• Notifications: Users can follow records or users to receive notifications when updates occur and manage Chatter email digest frequency.

• Instant Messaging: Users can instant message or direct message each other within the platform.

• Collaboration: Users can collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.

• Security: Chatter supports open communication within the organization while ensuring information security.

Salesforce Chatter is a useful platform for connecting every employee with files, data, and experts anywhere, anytime. It helps eliminate version mania because users can update the original file shared to the most current version. Chatter is a perfect add-on to Salesforce functionality and can be used to drive better collaboration and knowledge-sharing.