Cisco Jabber is a unified communications application that provides a single interface across presence, instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing. It allows users to communicate securely with anyone, anywhere with an IM system that uses the Extensible Messaging and Presence Protocol (XMPP) . Cisco Jabber is available for Windows, iPhone, iPad, iPod touch, and Apple Watch. Some of the key features of Cisco Jabber include:

• Instant Messaging: Allows users to communicate instantly with people on their computers, mobile devices, or smartphones.

• Soft-phone: Allows users to use their computer as a phone, acting as if it were an extra phone connected to their extension.

• Visual Voicemail: Allows users to bring up their voicemail messages, see who called them, when they called, and listen to the messages.

• Video Conferencing: Allows users to place ad hoc video calls when in a chat or softphone conversation with colleagues.

• Desktop Sharing: Allows users to share their desktop with colleagues and allow them to interact with what they are seeing.

• Rich Presence: Allows users to see if a contact is available via Jabber, on the phone, or in a meeting.

Cisco Jabber is used to unify communications with colleagues and work outside the office while simultaneously unifying communications. It is a contemporary application that delivers instant messaging, voice and video calls, voice messaging, desktop sharing, conferencing, and presence.