CPC phone call refers to a call from Central Portfolio Control (CPC), which is a debt collection agency that works on behalf of their creditor clients to recover overdue debts. If you receive a call from CPC, it may be an attempt to contact you regarding an outstanding account in your name. They encourage you to call them during business hours and speak to one of their professional representatives. After verifying your identity, they can answer your questions, update your contact information, help you make a payment, set up a payment plan, and discuss options for resolving your account. CPC specializes in collecting on behalf of a range of businesses, including healthcare providers, credit card firms, and retail stores. They are required by law to act in accordance with the Fair Debt Collection Practices Act (FDCPA), which outlines rights and responsibilities for both debt collectors and consumers. If you receive excessive calls from CPC, outside of reasonable hours, or they use abusive language, they may be violating FDCPA regulations and could face legal action.