Customer service interview questions are designed to assess a candidates communication skills, problem-solving abilities, and experience in handling customer inquiries and complaints. Here are some common customer service interview questions from various sources:

1. How would you define good customer service?
2. What appeals to you about this role?
3. What’s the best customer service you’ve ever received? Why?
4. Can you tell me about a time when you received poor customer service?
5. Is there a difference between customer service and customer support?
6. What do you do when you don’t know the answer to a question?
7. What motivates you?
8. Why do you think you would be a good fit for this position?
9. What skills do you have that will be useful in this job?
10. What attracted you to this position?
11. Why should we hire you?
12. Can you tell me about your previous customer service experience?
13. Can you talk me through what you do after answering a customer’s query?
14. Describe a time when you provided high-quality customer service.
15. Explain about a difficult obstacle you had resolved recently at work. How did you solve that issue?
16. When it comes to work issues, how do you deal with them?
17. How do you manage daily and weekly activities?
18. How do you manage your time and objectives as a team leader?

These questions are designed to assess a candidates communication skills, problem-solving abilities, and experience in handling customer inquiries and complaints. Candidates should prepare for these questions by reviewing their past experiences and thinking about how they can apply their skills to the job. Its also important to research the company and the role to understand what the interviewer is looking for in a candidate. By preparing well and answering these questions thoughtfully, candidates can increase their chances of landing a customer service job.