Electronic commerce, or e-commerce, refers to the buying and selling of goods and services over the internet. E-commerce relies on technology and digital platforms, including websites, mobile apps, and social media to make buying and selling possible. It involves more than one party along with the exchange of data or currency to process a transaction. E-commerce typically uses the web for at least a part of a transactions life cycle, although it may also use other technologies such as email. E-commerce transactions include the purchase of products or services, such as books from Amazon or music downloads from the iTunes Store. There are four primary types of e-commerce that describe the electronic transactions that can take place over the internet: Business to Consumer (B2C), Business to Business (B2B), Consumer to Business (C2B), and Consumer to Consumer (C2C) . E-commerce is supported by electronic business.

E-commerce has been growing consistently ever since the first online transaction in 1994, and it is considered a very disruptive technology. The COVID-19 pandemic has accelerated the growth of e-commerce, and it is set to bring in $5.9 trillion at the end of 2023. E-commerce is the largest sector of the electronics industry and is in turn driven by the technological advances of the semiconductor industry.

E-commerce has several advantages, including the ability to reach a global audience, lower overhead costs, and the ability to personalize the shopping experience for customers. However, incorporating e-commerce into the customer experience can be challenging for businesses accustomed to operating offline.

In summary, e-commerce is the buying and selling of goods and services over the internet, and it relies on technology and digital platforms to make buying and selling possible. It has been growing consistently since the first online transaction in 1994 and is set to bring in $5.9 trillion at the end of 2023. E-commerce has several advantages, but incorporating it into the customer experience can be challenging for businesses accustomed to operating offline.