An enquiry letter is a type of letter written to request specific information about a product or service that a potential customer is interested in. It is a professional way of seeking information that is not available through other means, such as a company website. The letter can be sent as a formal business letter or as an email. There are different types of inquiry letters, including:
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Status Inquiry Letters: These are typically sent to request references or recommendations.
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Routine Inquiry Letters: These are letters written to an individual or company for the purpose of gathering specific information.
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General Inquiry Letters: These letters are written to collect general information pertaining to the rules and procedures of a particular line of business.
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Letters Answering Queries: These are reply letters that are written to answer the questions asked in the query letters.
When writing an enquiry letter, it is important to follow the format of a formal letter. The letter should start with the senders address followed by the date on which the letter is being written. The receivers address comes next, followed by the subject, which states the purpose of the letter. The salutation and the body of the letter explaining what you want to know about are then written. The letter should be clear, concise, and considerate, and provide a sufficient timeline. The conclusion should establish goodwill and express gratitude, thanking the recipient for their time and consideration. It is also important to provide contact information, such as an address, email, or phone number, so that the recipient can respond to the inquiry.