Fulfillment by Amazon (FBA) is a service provided by Amazon that allows businesses to use Amazon to store, pick, pack, and ship customer orders. With FBA, sellers can send their products to Amazons global network of fulfillment centers and offer customers free, two-day shipping through Prime. When a customer makes a purchase, Amazon fulfillment specialists can pick, pack, and ship the order. Amazon can also provide customer service and process returns for those orders. FBA can help sellers scale their ecommerce business and reach more customers.

Some key benefits of using FBA include:

• Prime Shipping: With FBA, items become eligible for Prime shipping, meaning Amazon Prime customers can benefit from free two-day shipping, and all Amazon customers can get free shipping on eligible orders.

• Standardization: All FBA orders are processed in exactly the same way Amazon handles its own merchandise. This means that when someone purchases an item, Amazon picks the item from their inventory, packs the item, and ships it to the buyer.

• Customer Service: Amazons customer service team can handle customer inquiries and process returns at no additional charge.

The costs of using FBA vary per item and include fulfillment and storage. Amazon provides a Revenue Calculator to compare estimated costs for FBA and your own fulfillment method.