ITES stands for Information Technology Enabled Services. It refers to the outsourcing of processes in which the provider utilizes telecommunication technologies and the internet to provide services, mainly for companies in non-information technology (IT) fields. ITES covers a wide range of operations that use IT to enhance and increase an organizations efficiency, including business process outsourcing (BPO) and knowledge process outsourcing (KPO) ). Some examples of ITES services include medical transaction and coding, e-CRM, data mining and editing, electronic publishing, and logistics management. Many large companies frequently outsource services to ITES providers in other countries, such as India and the Philippines, to save money and improve service standards.