what is noc engineer

what is noc engineer

1 year ago 54
Nature

A NOC (Network Operations Center) engineer is an expert who primarily monitors and manages large computer networks and servers for hitches from a centralized location or through satellite. They analyze problems, implement troubleshooting, incident reaction on the system, and communicate with field technicians for better resolution to meet business goals or objectives. NOC engineers ensure smooth functioning of the network for business needs and keep the downtime to a negligible level. They are responsible for resolving issues with servers and networks through constant troubleshooting and support of those networks. NOC engineers monitor and control any problems that arise and keep a database of past issues to help with quicker resolutions and software development over time. They review log reports and alerts, monitor server backups, and make sure that disaster recovery protocols are followed. NOC engineers work on- and off-site, primarily in the IT industry or in fields where monitoring network traffic is a vital part of the operation. The NOC engineer job description includes ensuring maximum possible service availability and performance, proactive and reactive monitoring, providing information on components and services availability, capacity, and performance metrics, and participating in routine activities such as backing up and restoration of systems. To become a NOC engineer, one needs to earn a bachelors degree in computer science, and some jobs may allow an associates degree in this area if the candidate is certified in certain additional technologies or has extensive information technology experience from other related fields.

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