Norka Roots is a public sector undertaking under the Department of Non-Resident Keralites Affairs (NORKA) in India. It was launched by the Government of Kerala in 1996 to redress the grievances of non-resident Keralites both in India and abroad and to have a sustainable partnership with them. Norka Roots is the field agency of NORKA and acts as an interface between the non-resident Keralites (NRKs) and the Kerala Government. It also coordinates efforts for remedial action on threats to the lives and property of those who are left at home, for tracing missing persons abroad, for obtaining compensation from sponsors for taking action on cheating by recruiting agents and other such grievances of NRKs. Norka Roots provides assistance to evacuate NRKs from strife-torn areas and to transport them to their home towns. It also provides attestation facilities of educational qualification documents and other certificates. Norka Roots is licensed by the Protector General of Emigrants as a licensed recruiting agency. The NRK Insurance Card entitles every NRK to avail all services and facilities offered by Norka Roots. The Pravasi ID card is a multi-purpose photo identity card that entitles every NRK to avail all services and facilities offered by Norka Roots, now and in the future.