Onsite warranty is a term used for electronic products, but it is mainly used for laptops. It means that the company will repair your laptop at your home or your current location. They will send a technician to your location to fulfill the repair. To claim your onsite warranty, you need to contact customer care. They will transfer your call to the technical team, where you can share your exact problem. They will ask for your laptop serial numbers and a few more details. In most cases, they run a diagnostic test on your laptop online and find out the problem. After 2-5 days, a technician will come to your doorstep and replace the part.

Onsite warranty is a type of warranty that covers warranty for a particular product and the service technician/service engineer will attend the problem. It is applicable for electronic gadgets like laptops, and it means that if you buy the product from a particular place, then you will get warranty for the product when you buy it.

Onsite warranty can also refer to a type of hardware warranty with onsite/in-home service after remote diagnosis. This is when you call into the company with a specific hardware problem. Technical support will then connect to your computer, and if possible, resolve the issue. If they cannot connect to it, but can determine the hardware that is faulty, they will then set up service to have an onsite technician come to your house to replace the part.

Onsite warranty is also offered as part of extended warranty and protection plans for laptops by companies like Onsitego.