Performance management is a process of continuous communication and feedback between a manager and employee towards the achievement of organizational objectives. It is an ongoing process of communicating and clarifying job responsibilities, priorities, performance expectations, and development planning that optimize an individual’s performance and aligns with organizational strategic goals. The goal of performance management is to create an environment where people can perform to the best of their abilities and in alignment with the organizations overall goals.

Key features of performance management include:

• Goal setting: Performance management involves setting goals at the beginning of the evaluation period and evaluating performance at the end of the evaluation period.

• Continuous feedback: Feedback sessions are held throughout the year to provide ongoing feedback to employees.

• Skills development: Performance management aims to enhance an employees job performance through a range of processes like progress monitoring, skills development, and rewards.

• Performance assessment tools: Performance management involves the use of performance assessment tools, coaching, and mentoring to maintain or improve employee job performance.

• Communication: Performance management is an ongoing process of communication between a supervisor and an employee that occurs throughout the year.

Effective performance management helps organizations ensure that employees understand their roles, receive constructive feedback, and have the opportunity to build on skills that enable them to perform better in their roles, reach their potential, and boost their success while also accomplishing the strategic goals of the organization. Leveraging HR technology and software helps improve the efficiency and effectiveness of the performance management process.