A POS (Point of Sale) system is a hardware and software used to confirm a purchase or ring up a customer, and it is used by any business wherein a good or service is purchased, including but not limited to in-person or online retail, restaurants and bars, gyms and exercise studios, and convenience stores. POS skills refer to the technical and soft skills required to work with POS systems. Technical skills directly reflect technical experience or knowledge, and they are typically easier to prove or demonstrate. Soft skills refer to personal attributes that enable someone to interact effectively and harmoniously with other people.

The most relevant POS skills for a POS associate, according to recent trends, include sales floor, store merchandise, customer service, front end, customer transactions, customer complaints, trash pick-up, credit card payments, balance sheet, jewelry, product knowledge, customer inquiries, sales transactions, cash drawers, operational functions, quality customer service, charge card, credit sales, monetary transactions, process transactions, debit cards, security practices, cash registers, credit card transactions, even exchanges, and room recovery.

For a POS technician, the most relevant POS skills for a resume, according to recent trends, include POS systems, PC, technical support, SQL, point-of-sales, remote support, problem resolution, and hardware and software testing and diagnostics, test analysis, data interpretation, software and upgrade installation, troubleshooting software and technical equipment, troubleshooting network connection errors and network equipment, system and network installation, repair, and maintenance, ability to propose solutions or evaluate solutions, and working knowledge of relevant compliance checklists.

In order to succeed in any of the roles related to POS systems, it is essential to have some core skills. These skills include technical knowledge of hardware and software components of POS systems, such as terminals, scanners, printers, cash drawers, card readers, and operating systems, platforms, and languages like Windows, Linux, Android, iOS, Java, C# . Additionally, networking, security, database, and cloud computing skills are necessary for the connectivity, reliability, and protection of POS systems. Furthermore, business skills such as project management and customer service are important for delivering effective and efficient POS solutions to clients. Lastly, soft skills such as attention to detail, adaptability, creativity, and critical thinking are essential for working with POS systems and people.