Sheins return policy allows most items to be returned within a certain time frame, with some exceptions. Here are some key details:

• Time frame: Most items sold on Shein.com may be returned within 35 days after the date of purchase if they meet the returnable criteria. Shein accepts returns within 30 days of receipt for most items in new condition.

• Returnable criteria: Items must be in new condition, unworn, unwashed, and with all original tags and accessories attached.

• Non-returnable items: Some items are non-returnable, such as bodysuits, lingerie, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets) .

• Return process: To make a return, customers need to log into their Shein account, click on "My Orders," and select the item(s) they want to return. Shein offers a pick-up service, but there are some limitations to the return of the products. Customers have 15 days to return their item after the delivery date.

• Return fees: Shein offers free returns for the first return only. All subsequent returns will incur a $7.99 shipping fee unless the company is running a flash sale or other promotion that guarantees free returns on all orders.

• Refund times: Shein typically processes refunds within seven days of the date it receives the return package as long as the item is in new condition and has not been worn, washed, or damaged.

Its important to note that Shein doesnt accept every item for return, so customers should double-check the product category and match it with the product policy from Shein before returning the item.