Slack is a cloud-based freemium cross-platform instant messaging service created by Slack Technologies and currently owned by Salesforce). It is a messaging app for business that connects people to the information they need. Slack is designed to bring people together to work as one unified team, transforming the way organizations communicate. Slack can be accessed through web browsers, and dedicated clients are available for Windows, Linux, MacOS, Android, and iOS). Slack helps you work in a more connected, flexible, and inclusive way. Some key features of Slack include:

• Channels: Channels are organized spaces for everyone and everything you need for work. In channels, it’s easier to connect across departments, offices, time zones, and even other companies.

• Apps: Apps connect other software you use (like Google Calendar, Salesforce, or one of your companys internal tools) to Slack. With all your tools in one place, you can streamline work and help people in your workspace collaborate more effectively.

• API: Slack provides an application programming interface (API) that enables users to develop applications and automate various processes, including sending notifications based on input, generating alerts for specific conditions, creating internal support tickets, and more).

Slack integrates with many third-party services and supports community-built integrations, including Google Drive, Trello, Dropbox, Box, Heroku, IBM Bluemix, Crashlytics, GitHub, Runscope, Zendesk, and Zapier). Slack also provides mobile apps for iOS and Android in addition to their web browser client and desktop clients for MacOS, Windows, and Linux).