Uber Freight is a platform and service that helps shippers and carriers of all sizes take control of their freight and deliver on their goals. It was launched in May 2017 in Texas and offers data tools to carriers and shippers. Some key features of Uber Freight include:
- Flat rate pricing: Uber Freight offers non-negotiable pricing that is transparent and upfront.
- Real-time tracking: Shippers can track their freight in real-time from start to finish.
- Instant booking: Shippers can book freight at a moments notice, without picking up the phone.
- Payment within 7 days: Uber Freight guarantees payments within a week of proof of delivery.
Uber Freight is designed to streamline operations for shippers and carriers. Shippers can gain access to instant capacity with Uber Freights trusted network of carriers, and use the lane explorer feature to view and lock in rates up to two weeks ahead of time. Carriers can find the right loads faster with personalized search functions and map view, and upload proof-of-delivery right in the app. Uber Freight also offers a highly flexible delivery model that enables nimble decision-making, drives process excellence, lowers operational risks, and reduces costs.
While Uber Freight offers many benefits, there are also some limitations. For example, some reviewers have noted that the service can be unreliable and that customer service can be difficult to reach. Additionally, Uber Freights non-negotiable pricing may not work for all shippers.