Waybill is a digital document generated by Uber that serves as a record of a specific trip made by an Uber driver. It is an electronic version of the document that provides information about a drivers trip and is a legal requirement that Uber must provide for drivers to remain compliant in most jurisdictions. The Waybill is essentially legal protection for the company and its drivers, providing the information that a driver needs if it is required. Uber drivers cannot pick up people by the side of the road; they can only complete prearranged rides with customers. The electronic waybill proves that a driver has an agreement to pick up, transport, and drop off a rider or riders.
Ubers Waybill is one section on the mobile app thats accessible by drivers. In the Waybill, drivers can access important information about the current or most recent trip in case they need it. This data disappears after the driver completes the trip. The waybill might contain additional information about specific rules and regulations in a specific municipality. Its helpful to double-check the waybill if youre new to Uber driving or working in a different city or area than you usually do. Of note, drivers do not have access to any customers personal information beyond whats listed in the waybill. Uber takes customer privacy seriously and protects all sensitive information for drivers and customers.
The Waybill shows every detail about the ride, including the starting and ending destination times and passenger names. Additionally, if a driver ever gets into an accident on the Uber platform, they can go into their profile and their waybill and take screenshots for documentation. The Waybill also includes the drivers certificate of insurance, which is provided by James River Insurance.