Based on the search results, there have been several instances where the Capitec app has not been working properly. Some of the issues reported include:

• The app being offline for more than 24 hours with no explanation from the bank as to what is causing the problem.
• Customers being unable to access their money due to app malfunction.
• The app being down for thousands of users.
• Intermittent connectivity issues.

To fix the issue, some possible solutions include:

• Checking the Capitec app server status.
• Checking device compatibility.
• Clearing the cache of the Capitec app.

It is important to note that these solutions may not work in all cases, and it may be necessary to contact Capitec customer support for further assistance.