A five-star hotel is a luxury property that offers guests the highest levels of comfort, décor, and luxury through personalized services, a vast range of amenities, and sophisticated accommodations. Although there is no standard rating system for hotels, properties earn a five-star distinction by providing guests experiences that meet or exceed even the highest of expectations for comfort, décor, and luxury. Here are some of the criteria that a true five-star hotel should satisfy:

• 5-Star Service: Five-star hotel employees should be polite, attentive, discreet, and can anticipate guests’ needs. All-in-all, consistently flawless excellence is the expectation.

• Standalone Concierge Staff: Available at least 16 hours a day.

• High Staff-to-Room Ratio: Ideally above 2.5.

• Multilingual Staff

• 24-Hour Reception, Room Service, Valet Parking, Butler, Doorman

• Nightly Turndown

• Easy Communication with Hotel Staff: Even via text or app.

• Daily Housekeeping: That is also available upon request at any time.

• Laundry, Ironing, Dry Cleaning, and Shoe Polishing

• Guest Elevators Separate from Staff Elevators

• Medical Team and Resources on Call

• Luggage Storage: In which bags are out of guest view.

• Fine Dining Restaurant(s): And a standalone lounge and/or bar.

• Transfers and Executive or House Car

• Childcare Options: Including vetted babysitting service.

• Pre-Check-In Registration and Preferences

• Local Products and Services

In addition to these criteria, a five-star hotel should offer beautiful facilities, top-notch services, and Instagram-worthy rooms. They should be run by a team of highly trained professionals who are dedicated to providing guests with an unforgettable experience. Five-star hotels should also offer lavish accommodation and many different amenities such as gyms, spas, gourmet restaurants, and more. They should provide a very high standard of service, personalized to each guest’s specific needs.