Before reporting any allegations of abuse, a mandated reporter should:
- Have a reasonable suspicion of abuse or neglect based on observed signs or credible information. They are not required to have clear or conclusive evidence, nor to investigate or confirm the abuse themselves
- Avoid discussing concerns with the parent or guardian, as this could put the child at further risk or interfere with investigations. Also, they should not coach or lead the child on what to say to authorities
- Understand that their role is to report suspicions promptly to the appropriate authorities, such as child protective services or law enforcement, and not to conduct fact-finding or gather evidence themselves
- Make the report immediately by telephone or other official means, and follow up with a written report as required by their jurisdiction. Reporting to a supervisor or school official alone does not fulfill their legal duty
- Know that their identity as a reporter is confidential and that they have legal immunity for reports made in good faith
In summary, a mandated reporter should ensure they have reasonable cause to suspect abuse, refrain from investigating or confronting the alleged abuser, and promptly report their concerns to the proper authorities following legal protocols