If you find that your LEGO set is missing pieces, there are several steps you can take to get the missing parts. Here are some options:
-
Check the box and surroundings: Before contacting LEGO customer service, its a good idea to double-check the box and your surroundings to make sure the missing pieces arent hiding somewhere.
-
Visit the LEGO website: If you cant find the missing pieces, you can visit the Bricks & Pieces section of the LEGO website to request the parts you need to finish your set.
-
Contact customer service: If you cant find the missing pieces on the website, you can contact LEGO customer service directly to order the parts you need.
-
Order replacement parts: LEGO will replace missing parts free of charge, and you can order them online or over the phone.
To order missing parts online, follow these steps:
- Go to the LEGO website and click on Help in the top bar of the screen.
- Click on Replacement Parts, then select Missing Bricks.
- Enter your country and follow the prompts to find the missing parts you need.
- If you cant find the parts you need, click "I Cant Find What Im Looking For" to contact customer service directly.
Overall, if you find that your LEGO set is missing pieces, dont worry. LEGO has a customer service system in place to help you get the parts you need to complete your set.
