ChatGPT has been experiencing several issues, including failures in its long- term memory, outages, and general performance errors

. Specific problems with ChatGPT:

• Memory failures After a backend memory architecture update on February 5, 2025, ChatGPT's long-term memory system broke, leading to users losing accumulated context, and their assistants forgetting names, timelines, and entire creative worlds

. In some instances, restored memory contained inaccurate or outdated fragments

• General errors As of early April 2025, users worldwide reported receiving "Something went wrong" error messages when trying to chat with the AI

. OpenAI acknowledged these elevated errors and worked on a mitigation

• Outages ChatGPT has been down for many users, with issues including laggy performance and error messages on both desktop and mobile versions

. Downdetector showed a spike in reports of issues starting around 9 am ET / 2 pm BST on March 31, 2025

• Inability to recall previous content ChatGPT sometimes cannot recall previous content within a conversation, providing unrelated responses or failing to follow rules in prompts

• Privacy issue There have been instances of the server mistakenly delivering a response meant for another user's prompt, raising privacy concerns

• Incorrect answers ChatGPT sometimes provides incorrect answers, but clearing the memory and switching to a temporary chat may resolve the issue

To troubleshoot ChatGPT problems, consider the following:

• Check your internet connection A faulty internet connection can prevent ChatGPT from working correctly

. Try loading other websites to see if the issue is with your connection

• Clear browser cache A corrupt browser cache may prevent ChatGPT from loading, so clear your browser's settings and cache

• Wait for the service to recover If the initial ChatGPT website loads but the chatbot doesn't respond, the service may be temporarily down due to high demand