Snapchat experienced a major outage starting around October 20, 2025, linked to a widespread Amazon Web Services (AWS) outage, primarily affecting the US- East-1 region, a key AWS hub. This outage caused millions of Snapchat users to be unable to log in, send messages, or access the app. Reports peaked around 3 a.m. ET with over 22,000 affected users. Amazon acknowledged the problem related to DNS resolution and network load balancers and stated it was working on multiple paths for recovery. The outage also impacted other services like Roblox, Fortnite, and Ring. As of the latest updates on October 20, Amazon's systems have reportedly started coming back online with AWS stating system functionality is returning to normal. However, some residual issues were still being reported throughout the day. There is no specific time given for a full Snapchat service restoration, but services usually recover within hours after AWS resolves their issues. In conclusion, Snapchat servers should be back up soon as AWS continues to fix their infrastructure, but you may experience intermittent problems until the recovery is complete. Monitoring official Snapchat and AWS status pages or outage monitoring sites will give the most current updates if the service is still not available.