Snapchat experienced a major outage on October 20, 2025, due to a widespread problem with Amazon Web Services (AWS), particularly affecting the US-East-1 region, which hosts much of Snapchat's infrastructure. This AWS outage caused Snapchat and several other services to be unresponsive, with users unable to log in, send messages, or use the app normally. Amazon has acknowledged and said the issue has been "fully mitigated," but recovery and propagation of the fix across the internet take some time. Many users have reported Snapchat returning to working order gradually, but some disruption may continue throughout the day as AWS works through a backlog of requests. There is no exact timeline, but the app is expected to become fully functional later on October 20, 2025, with progress steadily improving throughout the day. If your Snapchat still isn't working after the AWS issue is resolved, standard troubleshooting steps include restarting the app and your device, updating the app to the latest version, checking your internet connection, and clearing the app cache. If problems persist beyond the AWS outage recovery period, reporting the bug to Snapchat support is advisable. In summary, Snapchat should work again as AWS completes its restoration process, likely by the end of October 20, 2025, but intermittent issues might remain throughout the day.