Cashrewards closed suddenly and without an official explanation from the company. It operated for over 11 years as a popular Australian cashback platform that rewarded users for shopping through affiliated retailers. The shutdown was abrupt, with the company notifying customers on September 8, 2025, that all offers were withdrawn and services discontinued. Users were advised to withdraw any earned cashback by October 24, 2025, and were warned that after this date, withdrawals would require manual processing. The closure left many users surprised and disappointed, with fears about pending transactions and the loss of future cashback.

Regarding the reasons for the closure, no specific official public statement has been given. However, contextual discussions and community speculation mention that the platform's parent company ANZ, which acquired Cashrewards in 2021, did not push its development strongly. Some users and commenters likened the shutdown to a business failure or a strategic withdrawal by the parent company amidst a challenging fintech environment. The app's decline in recent effectiveness and some server issues before the shutdown were also noted by users.

In summary, Cashrewards closed abruptly in September 2025 without a clear public explanation, with indications pointing to business and operational challenges following its acquisition by ANZ. Users have been given a limited window to recover their funds and pending cashback.