A PS4 that keeps turning off usually has either a power, heat, or settings problem.
Common hardware causes
- A loose or damaged power cable or bad outlet can make the console lose power and shut off unexpectedly.
- Overheating from dust buildup, blocked vents, or poor ventilation will trigger an auto-shutdown to protect the hardware.
- Internal hardware faults like a failing power supply, bad APU solder joints, or a failing hard drive can also cause sudden power-offs and may need professional repair.
Software and settings issues
- Power-saving settings or Rest Mode timers can be set so the PS4 turns off after a period of inactivity, making it seem like random shutdowns.
- HDMI Device Link can cause the PS4 to turn off when the TV turns off, which may look like the console is powering off by itself.
- Corrupted system software or outdated firmware can lead to crashes and shutdowns until the console is updated or reset.
What to try first
- Check and reseat the power cord, try a different wall outlet, and inspect the cable for damage; replace it if needed.
- Make sure the PS4 is in a cool, open area, clean dust from vents with gentle air, and let it cool if it feels hot or the fan is very loud before it shuts off.
- Review power save and HDMI settings, then update the system software; if problems continue and shutdowns are frequent or immediate, seek repair for possible power supply or motherboard issues.
