why is fanduel not showing my bets

why is fanduel not showing my bets

1 day ago 2
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I can help troubleshoot why FanDuel isn’t showing your bets. Here are common causes and steps to resolve them. Note: I don’t have access to FanDuel’s internal systems, so I’ll outline practical actions you can take and what to expect. Direct answer

  • Missing or hidden bets are usually due to display glitches, account/geolocation verification issues, or temporary outages. Follow the steps below to identify and fix the problem.

What to check and how to fix it

  1. Verify your account and location
  • Ensure you’re logged into the correct FanDuel account (e.g., Sportsbook vs. Daily Fantasy). If you have multiple accounts, log out and log back in using the correct credentials.
  • Confirm your location is being accurately detected. Some features require geolocation to be enabled and accurate. If GPS/Wi-Fi location is blocked or inconsistent, bet data may not display properly.
  1. Check for a system outage or maintenance
  • FanDuel and its support channels sometimes experience outages, especially during major events. Look for official status updates from FanDuel support or reputable outage trackers to see if others are affected.
  1. Clear your app/browser cache and refresh
  • On mobile apps: clear the app cache or reinstall the app to ensure you’re loading the latest version.
  • On desktop: clear browser cache and cookies, then reload the site. Log back in after clearing.
  1. Ensure you’re viewing the correct section
  • Some bets may be under “My Bets,” “Active Bets,” “Pending,” or “Settled” tab. Double-check all related tabs or sections.
  • If you have both Sportsbook and Daily Fantasy products under the same account, make sure you’re in the right product view.
  1. Check for recent updates or sync delays
  • After placing bets or during updates, there can be a short delay before bets appear in the history. Wait a few minutes and refresh.
  • If you recently updated the app, older cached data can cause display issues until the app fully syncs.
  1. Review account activity and bet status
  • If bets were placed successfully, you should see confirmation emails or push notifications. Check your email/app notifications for a bet receipt.
  • If you spot any discrepancies (e.g., bets show as placed but not visible), it could be a display issue rather than a missing bet.
  1. Contact FanDuel support with precise details
  • If the issue persists, gather:
    • Your account email or username
    • The sportsbook region/country you’re in
    • The time and event details of the missing bets
    • Screenshots of what you see (and what you expect to see)
  • Use live chat or official support channels within the app, or their help center, to get real-time assistance. They can check backend bet visibility and resolve account-specific issues.

What to expect after contacting support

  • They typically review location verification, account status, and any ongoing outages. In many cases, wagers will settle as normal and become visible once the issue is resolved. If there’s a temporary display bug, they’ll guide you on steps or fix it on their end.

If you want, share:

  • Your region (country/state)
  • Whether you’re using the app or browser
  • Any recent app updates or changes you made
  • The exact section you’re looking at (My Bets, Active Bets, etc.)

I can tailor troubleshooting steps to your setup based on those details.

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