You can talk to Flipkart customer care through several convenient methods:

Via Flipkart Mobile App or Website

• Log in to your Flipkart account.
• Go to the ‘My Orders’ section and click/tap on ‘Need Help’ for order-related queries.
• Alternatively, go to the ‘Account’ tab, then ‘Help Centre’.
• Select your issue and interact with the Flipkart Support Assistant.
• If needed, escalate to chat, call, or email support agents directly from the app or website interface

By Phone

• Call Flipkart’s toll-free customer care number: 1800-208-9898 (toll-free) or +91 444 561 4700 (landline)

• Be ready to provide your name, phone number, address, or order details for verification.
• The average hold time is usually less than a minute

By Email

• For complaints or feedback, you can email: [email protected].
• For grievance redressal, contact the Grievance Officer at Flipkart with the postal address and phone number provided below

:

    Mr. Shremanth M (Senior Manager)
    Flipkart Internet Pvt Ltd, Block B (Begonia), 8th Floor, Embassy Tech Village,
    Outer Ring Road, Devarabeesanahalli Village,
    Varthur Hobli, Bengaluru East Taluk,
    Bengaluru District, Karnataka, India - 560103
    Phone: 044-4561 4700

Summary

• The easiest and safest way to get support is via the Flipkart app or website Help Centre.
• For urgent or detailed issues, calling the toll-free number or emailing the support team is effective.
• Always use official Flipkart channels to avoid fraud or scams

This multi-channel support ensures you can get help 24/7 for order management, returns, refunds, and other queries.