To deal with difficult employees effectively, focus on addressing specific behaviors rather than personal traits. It is essential to identify the root causes of their behavior, which could be related to workload, relationships, personal issues, or the work environment. Start the conversation by bringing the issue to their attention in a non-confrontational way, giving specific examples of problematic behavior. Stay calm and respectful during discussions, and use coaching to foster growth and improvement. Address issues directly in private meetings, tie behavior back to company culture, and collaboratively develop an action plan with measurable goals and timelines. Also consider the role of motivation and workload in their behavior, and listen actively to understand their perspective. Regular check-ins and a focus on solutions, including adjusting job roles or offering training, can help turn difficult employees into productive team members.