To speak to someone at the IRS, follow these steps:
- Call the IRS individual tax assistance line at 1-800-829-1040. The hours are 7 AM to 7 PM local time, Monday through Friday
- When prompted, select your language (press 1 for English or 2 for Spanish)
- Follow the menu options to reach a representative:
- Press 2 for questions about personal income taxes.
- Press 1 for questions about a filed form or payment.
- Press 3 for other questions.
- Do not enter your Social Security Number when asked.
- Press 2 for personal tax questions.
- Press 3 for other questions.
- After waiting on hold, you may be offered the option to press 1 to enter a callback queue to avoid waiting on the line
- Have ready your Social Security number or ITIN, birth date, filing status, prior-year tax return, the tax return in question, and any IRS correspondence
- For in-person help, locate a nearby IRS Taxpayer Assistance Center and call 844-545-5640 to schedule an appointment
Note that wait times can be long, especially during peak tax season, but callback options may be available
. For business tax questions, call 1-800-829-4933 instead
. The IRS does not answer tax questions by email, so phone or in-person contact is required
. This approach ensures you speak directly with an IRS representative who can assist with your tax inquiries.