A secretary is an administrative professional who supports management and organizations by handling a variety of office tasks. Their duties typically include managing correspondence, answering phone calls, organizing meetings and appointments, maintaining records and filing systems, preparing reports, and sometimes handling travel arrangements and event planning. Secretaries often serve as the first point of contact for clients and visitors, playing a key role in communication and organization within an office environment

. The role has evolved from traditional typing and clerical work to include project management, research, customer service, and even some decision-making responsibilities. Secretaries may also supervise junior staff and implement office procedures. The position can vary widely depending on the industry and the size of the organization, with specializations such as legal or medical secretaries available in certain fields

. In some contexts, the term "secretary" also refers to high-ranking government officials, such as members of a cabinet, but in the workplace, it primarily denotes an administrative assistant or office manager who ensures smooth daily operations

. In summary, a secretary is essential for maintaining organization, communication, and efficiency in an office or organizational setting.